NAFCU Services Credit Union Podcasts

We’re in an up and down period right now in the economy — some sectors are up, some are down, and the Fed has taken interest rates down and now might be taking them up. And looming as threats on the horizon are the prospect of inflation, recession, and maybe even stagflation.  Helping us understand and manage for these risks is Hillary Elder, Vice President and Director of Money Market Strategies with NIFCU$, the National Investment Fund for Credit Unions.

The NIFCU$ fund was the genesis of NAFCU Services Corporation nearly a quarter century ago, as a joint venture with Highmark Capital, and it provides credit unions with a triple-A rated options for overnight and short-term investments. Hillary has been managing NIFCU$ since joining the firm in 1995, and in total her team manages over $6 billion in assets. She has extensive experience in the credit union space, and in understanding macro trends in the economy.

Contact: Ms. Hillary Elder, Hillary.elder@uboc.com, www.nifcus.com, 1-800-634-6521.

Interviewer: David C. Frankil, President, NAFCU Services Corporation, 703 522-4770 x226, dfrankil@nafcu.org

Show References: www.nifcus.com; www.nafcu.org/nifcus

41st NAFCU Annual Conference, July 8-12, 2008, San Diego, CA

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For any senior executive at a credit union concerned about security – up to and including the CEO – the question of how your efforts compare with other credit unions of similar size has been very difficult to answer. Whether you’re looking at overall staffing levels, the level of investment, even the technologies used, assessing how you rank against a peer group has – up until now – been practically impossible without spending tens of thousands of dollars on consultants.

This podcast features a conversation with Tom DeSot, Digital Defense’s Chief Compliance Officer, and we learn about the “Peer Review & Security Ecosystem Analysis,” or PREA. PREA grew out of the continued requests that Digital Defense was getting from their clients for some way to benchmark their efforts against others.

Tom will also be speaking on this and other topics at the 41^st NAFCU Annual Conference, July 8-12, 2008, in San Diego California.

Contact: Tom DeSot, Chief Compliance Officer, Digital Defense, www.digitaldefense.net, tom@digitaldefense.net, (210) 822-2645; Patty Koebele, Director of Marketing, Digital Defense, (210) 582-6128, Patricia.Koebele@digitaldefense.net

Interviewer: David C. Frankil, President, NAFCU Services Corporation, www.nafcu.org/nafcuservices, dfrankil@nafcu.org, 703 522-4770 x226

Show References: www.nafcu.org/digitaldefense (PREA press release)

Brochure on the Benchmarking Study

41st NAFCU Annual Conference, July 8-12, 2008 in San Diego, CA

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According to the 2007 JD Power and Associates Small Business Banking Satisfaction Study, small businesses are much less satisfied with their financial institutions than are others. This podcast focuses on the findings of a group of credit union and bank executives that spent nearly a year working collaboratively (under the aegis of Deluxe Corporation) to better understand small business value drivers.

You’ll learn about the importance of creating positive experiences and deepening relationships with small business members, how that helps make them less price-sensitive, and, most importantly, hear some practical suggestions for implementation. Our guest is Heather Vaughan, Experience Director, from Deluxe Financial Services, a NAFCU Services Corporation Preferred Partner.

Heather will also be providing a more detailed hour-long presentation on this topic at the NAFCU 41st Annual Conference, July 8-12, 2008 in San Diego, CA.

Contacts: Heather Vaughan, Experience Director, from Deluxe Financial Services, www.deluxe.com, www.nafcu.org/deluxe, Heather.J.Vaughan@deluxe.com

Interviewer: David Frankil, President, NAFCU Services Corporation, 703 522-4770 x.226, dfrankil@nafcu.org

Show References: 41st NAFCU Annual Conference, July 8-12, 2008 in San Diego, CA

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