June 26, 2008
We're in an up and down period right now in the economy -- some sectors are up, some are down, and the Fed has taken interest rates down and now might be taking them up. And looming as threats on the horizon are the prospect of inflation, recession, and maybe even stagflation. Helping us understand and manage for these risks is Hillary Elder, Vice President and Director of Money Market Strategies with NIFCU$, the National Investment Fund for Credit Unions.
The NIFCU$ fund was the genesis of NAFCU Services Corporation nearly a quarter century ago, as a joint venture with Highmark Capital, and it provides credit unions with a triple-A rated options for overnight and short-term investments. Hillary has been managing NIFCU$ since joining the firm in 1995, and in total her team manages over $6 billion in assets. She has extensive experience in the credit union space, and in understanding macro trends in the economy.
Contact: Ms. Hillary Elder, Hillary.firstname.lastname@example.org, www.nifcus.com, 1-800-634-6521.
Interviewer: David C. Frankil, President, NAFCU Services Corporation, 703 522-4770 x226, email@example.com
Show References: www.nifcus.com; www.nafcu.org/nifcus
41st NAFCU Annual Conference, July 8-12, 2008, San Diego, CA
June 9, 2008
According to the 2007 JD Power and Associates Small Business Banking Satisfaction Study, small businesses are much less satisfied with their financial institutions than are others. This podcast focuses on the findings of a group of credit union and bank executives that spent nearly a year working collaboratively (under the aegis of Deluxe Corporation) to better understand small business value drivers.
You’ll learn about the importance of creating positive experiences and deepening relationships with small business members, how that helps make them less price-sensitive, and, most importantly, hear some practical suggestions for implementation. Our guest is Heather Vaughan, Experience Director, from Deluxe Financial Services, a NAFCU Services Corporation Preferred Partner.
Heather will also be providing a more detailed hour-long presentation on this topic at the NAFCU 41st Annual Conference, July 8-12, 2008 in San Diego, CA.
Contacts: Heather Vaughan, Experience Director, from Deluxe Financial Services, www.deluxe.com, www.nafcu.org/deluxe, Heather.J.Vaughan@deluxe.com
Interviewer: David Frankil, President, NAFCU Services Corporation, 703 522-4770 x.226, firstname.lastname@example.org
Show References: 41st NAFCU Annual Conference, July 8-12, 2008 in San Diego, CA