Payment Assurance: The Win-Win Solution for Credit Unions

June 22, 2009

Credit union members are facing more economic uncertainty now than they have in many years, which has an effect on everything from their willingness to buy new homes and cars to their payment habits. In this podcast you will hear about a proverbial win-win solution, in which we can reduce members’ anxiety with payment assurance protection, while also generating fee income for the credit union. We interview John Gibbons, Managing Director for Securian Financial Group to learn the ins and outs of payment assurance, including the risks and indisputable benefits that this solution offers to credit unions and their members.

Securian is the NAFCU Services Corporation Preferred Partner for debt protection and credit insurance solutions for credit unions.

Contact: Mr. John Gibbons, Managing Director, Securian Financial Group, John.Gibbons@securian.com; Web: www.securian.com; Phone: 651-665-1494.

Interviewer: David C. Frankil, President, NAFCU Services Corporation, 703-842-2226, dfrankil@nafcu.org

Show References: www.nafcu.org/securian

Effective Collections for Turbulent Times

June 17, 2009

Collections is never an easy task, but today’s turbulent times pose an even greater challenge for credit unions. In this podcast, Dave Clune, Vice President of Risk Operations for CMC will help us understand how to be successful with the sometimes tricky task of collections in today’s tough economic climate. We will explore the current trends in collections and the credit card market, as well as discuss what you can do specifically in response to these trends in order to help promote an effective collections strategy now.

CMC is the NAFCU Services Corporation Preferred Partner for Credit Card Processing & Servicing Solutions for credit unions.

Contact: Mr. Dave Clune, Vice President of Risk Operations, CMC, dclune@cmcone.com; Web: www.cmcone.com/creditunions; Phone: 812-647-9615.

Interviewer: David C. Frankil, President, NAFCU Services Corporation, 703-842-2226, dfrankil@nafcu.org

Show References: www.nafcu.org/cmc

Using 457 Plans to Recruit Top Executive Talent

June 11, 2009

Industry forecasts have predicted that as many as 20% of CEO posts will need to be filled at credit unions by the year 2010. Attracting top quality executives can affect the success of your credit union for years to come, but how should non-qualified retirement plans both satisfy the expectations of your top candidates as well as ensure that you’ve made a safe and sensible investment? In this podcast, we interview Rich Brock, Principal at Burns-Fazzi, Brock & Associates to explore the importance of 457 plans to the recruitment process, what your top executive candidates are expecting you to offer, and what you should expect when working with an experienced plan provider.

Burns-Fazzi, Brock & Associates is a leading compensation consulting firm for credit unions as well as the NAFCU Services Corporation Preferred Partner for credit union Executive Benefits and Compensation Consulting solutions.

Contact: Mr. Rich Brock, Principal, Burns-Fazzi, Brock & Associates; rbrock@bfbbenefit.com; Web: www.bfbbenefit.com, Phone: 887-332-2265.

Interviewer: David C. Frankil, President, NAFCU Services Corporation, 703 842-2226, dfrankil@nafcu.org

Show References: www.nafcu.org/bfb

Meeting Member Needs With Income-Generating Solutions

June 3, 2009

With the financial difficulties being faced by many of our Members, income-generating activity is down across the board at many credit unions. As a result, margins are being compressed, and many credit unions are now looking more seriously at a variety of solutions that both meet the needs of their members and also generate income. In this podcast we interview John Gibbons, Managing Director for Securian Financial Group about specific solutions that are particularly beneficial in these trying times for both credit unions and their members, in particular solutions that protect Members from the consequences of adverse economic situations, like unemployment. You will learn how these solutions focus on the challenges that credit unions are facing today and what solutions are really working in the industry to drive revenue while effectively promoting member loyalty, retention, and acquisition.

Securian is the NAFCU Services Corporation Preferred Partner for debt protection and credit insurance solutions for credit unions.

Contact: Mr. John Gibbons, Managing Director, Securian Financial Group, John.Gibbons@securian.com; Web: www.securian.com; Phone: 651-665-1494.

Interviewer: David C. Frankil, President, NAFCU Services Corporation, 703-842-2226, dfrankil@nafcu.org

Show References: www.nafcu.org/securian