Getting Serious About Fee Income (Credit Union Conference Presentation)

August 27, 2012

Customer service can happen both in-store and online. So how can credit unions make the most out of their e-commerce opportunities? In order to use the digital world as a source of revenue, credit unions should equip their website with online services their members would expect from their credit union. In this presentation, we explore ways credit unions can make the most out of this opportunity and how these efforts can drive measurable results for the consumer and the credit union.

Hear Jeff Chesky, CEO of Insuritas present at NAFCU’s 45th Annual Conference & Exhibition and follow along with the presentation slides.

Contact: Jeff Chesky, Insuritas, CEO; Email: jchesky@insuritas.com; Phone: (860) 653-1134 Website: www.insuritas.com

Show References: http://www.nafcu.org/insuritas

Marketing to Reach Your Members (Credit Union Conference Presentation)

August 27, 2012

A recent survey suggests that mortgage professionals have a low rank in terms of credibility in the market place. When marketing to consumers, credit unions need to focus on the messages they deliver to establish a higher level of trust. Why should they do business with my credit union? Why should they do business with me? In this presentation, we will examine methods on how credit unions can set themselves apart and successfully market mortgage insurance to consumers.

Hear Steve Richman, Sales Trainer & National Spokesperson for Genworth Mortgage Insurance present at NAFCU’s 45th Annual Conference & Exhibition and follow along with the presentation slides.

Contact: Steve Richman, Sales Trainer & National Spokesperson, Genworth;

Email: steve.richman@genworth.com; Phone: (919) 870-2519 Website: www.genworth.com

Show References: www.nafcu.org/genworth

Data Driven Insight: The Power of Business Analytics (Credit Union Conference Presentation)

August 27, 2012

Even with the economic success of the financial industry, there will be challenges credit unions will face.  With the use of business analytics and intelligence, your credit union will have a framework for tackling these challenges that will help with developing insights on business performance using statistical methods. So, what results should credit unions expect with the use of analytics? According to a recent survey, business analytics has been proven to reduce costs, increase profitability, improve risk and optimize internal processes for businesses.  In this presentation, you will learn how to use business analytics and how the insight it provides will benefit your credit union today and in the future.

Hear David Wallace, Global Financial Services Marketing Manager present at NAFCU’s 45th Annual Conference & Exhibition and follow along with the presentation slides.

Contact: David Wallace, Global Financial Services Marketing Manager; Email: David.M.Wallace@sas.com; Phone: (704) 831-5595 Website: www.sas.com

Show References: http://www.nafcu.org/sas

Study of Debit, Credit & Prepaid Programs. Member Preferences and Marketing Segmentation by Generati

August 20, 2012

The Discover Spending Monitor is a quarterly report that polls over 8,000 consumers on a monthly basis.  This survey details the spending intentions of consumers and reports trends about their outlook of finances and their perception of the economy. It is unique because it is the only survey of its kind to measure the behavior of credit union members. Lately, there has been a spike in consumer confidence, which opens the door for credit unions to grow and market their products.  So how sharp is this increase in consumer confidence? How can your credit union take advantage of this opportunity? This presentation will provide a detailed analysis of current trends and point out how your credit union can take advantage of the improving economy.

Hear Kevin O’Donnell, Vice President of Credit Issuance, speak at NAFCU’s 45th Annual Conference & Exhibition and follow along with the presentation slides.

Contact: Kevin O’ Donnell, Discover, Vice President of Credit Issuance;

Email: kevinodonnell@discover.com; Phone: 866-847-2344; Website: www.discover.com

Show References: http://www.nafcu.org/discover