Discover U.S. Spending Monitor Update: Q2 2012 Credit Union Member Insights (Podcast)

October 18, 2012

The Discover Spending Monitor is a quarterly report that polls more than 8,000 consumers on a monthly basis. The survey details the consumption patterns of members based on their intentions and capacity to spend. It is unique because it is the only survey of its kind to focus on credit union members.

The second quarter report indicates that spending intentions and economic confidence have increased steadily but are still affected by the high unemployment rate and the macroeconomic uncertainty in the market. With a steady increase of consumer confidence, credit union members have also been found to be more optimistic and have a better handle on their finances than non-credit union members.

In this podcast with Kevin O’Donnell, Vice President of Credit Issuance for Discover, you will learn how your credit union can take advantage of these opportunities with your members. He will also discuss where the current market trends are headed for the rest of 2012 and beyond.

Kevin has been with Discover since 1985 and is responsible for Discover Network’s credit issuing partner management and business development.

Discover is the NAFCU Services Preferred Partner for turnkey credit, debit, and prepaid card programs for credit unions.

Contact: Kevin O’Donnell, Vice President of Credit Issuance, Discover Network; Email: kevinodonnell@discover.com; Phone: 224-715-4616; Website: www.discoverfinancial.com

Interviewer: David C. Frankil, President, NAFCU Services Corporation; Email: dfrankil@nafcu.org; Phone: 703-842-2226; Website: www.nafcu.org/nafcuservices

Show References: www.nafcu.org/discover/

How Credit Unions Can Grow Their Prepaid Card Services (Podcast)

October 16, 2012

Prepaid cards are easy to use and implement for both credit unions and their members. With the growing popularity of prepaid cards, there are some key factors your credit union should learn in order to make the most out of your prepaid card program for your members.

In this podcast, Jeffrey Lewis, Director of Alternative Payments and Prepaid at Discover will explain how prepaid card services are being used. He will also explain the difference between prepaid cards and credit/debit cards and how the Durbin Amendment has influenced the market for these services. Jeff has 25 years of payments industry experience and is on the Board of Network Branded Prepaid Card Association (NBPCA).

Discover is the NAFCU Services Preferred Partner for turnkey credit, debit and prepaid card programs.

Contact: Jeffrey Lewis, Director of Alternative Payments and Prepaid at Discover; Email: jeffreylewis@discover.com; Phone:                Website: www.discover.com

Interviewer: David C. Frankil, President, NAFCU Services Corporation; Email: dfrankil@nafcu.org; Phone: 703-842-2226; Website: www.nafcu.org/nafcuservices

Show References: www.nafcu.org/discover

NAFCU -BFB Survey of Federal Credit Union Executive Benefits & Compensation (Presentation)

October 3, 2012

In order for credit unions to make informed decisions about executive compensation, a reliable survey is important. The NAFCU -BFB Survey was created to help credit unions understand the compensation and benefits of top federal credit union executives.

Since surveys are different, it is important for the audience to understand how the survey was conducted and how to analyze the findings. In this recording, Jack Clark, from Clark & Chase Research, discusses what surveys are, some key factors you should consider when using a salary survey, and the relationship between credit union asset size and compensation. He also highlights the findings of the 2012 NAFCU-BFB Survey and how they found them.

Clark & Chase Research is the firm that conducted this annual study by collecting data, analyzing the results, and presenting the findings.

Contact: Pilar Fitzgerald, Associate Director of Marketing, Burns-Fazzi, Brock (BFB); Email: pfitzgerald@bfbbenefit.com; Phone: 704-332-2265 ext. 206; Website: www.bfbbenefit.com

Jack Clark, Clark & Chase Research, Inc; Email: jclark@clarkandchase.com; Phone: 704-998-9661; Website: www.clarkandchase.com

Please note that there is a brief intermission at the beginning of this recording.

Midnight in CU Mortgage Lending (Credit Union Conference Presentation)

October 3, 2012

As times have changed, so has the mortgage loan industry for credit unions. Since the late 1970s mortgage lending has been one of the most valuable investments for both the credit union and the member. With the housing affordability at an all-time high, now is the time for credit unions to re-engage with their members who are in the market for a new home.  In this presentation, you will learn more about how the industry has changed and why credit unions should take advantage of the housing market today.

Hear Dan Green, Executive Vice President of Marketing speak at NAFCU’s 45th Annual Conference & Exhibition and follow along with the presentation slides.

Contact: Dan Green, Executive Vice President of Marketing; Email: dgreen@primealliancesolutions.com; Phone: (608) 770-7861 Website: www.primealliancesolutions.com

Show References: http://www.nafcu.org/primealliance