International Payments Post Dodd-Frank: A Game Changer

August 28, 2013

With new Dodd-Frank requirements for international remittances looming in the not-to-distant future, many credit unions are rethinking whether they can (or should) continue to offer this service. In this presentation from the 2013 NAFCU Annual Conference, Evan Shelan leads a panel, including Jorge Jimenez of the Federal Reserve Bank and Breffni McGuire of NEACH, to discuss how you can easily offer this service to your members while being compliant.

Building an Effective Social Marketing Program and Benchmarking for Success

August 5, 2013

Social media popularity continues to grow in all age groups and in all types of channels. In this presentation, Kristy Grayson provides tips on how to develop an effective social media strategy and how to measure your efforts.

Deluxe Financial Services is the NAFCU Services Preferred Partner for Check Printing, Online Check Ordering, Check Fraud Prevention, and Member Loyalty Solutions. More educational content, including a podcast, “Use Member Retention to Improve Your Bottom Line” is available here »

Best Practices for Outsourcing Receivables

August 5, 2013

Contrary to common misconceptions, you can maintain a high level of member service and control while outsourcing receivables. In this presentation from the 2013 NAFCU annual Conference, Marney MacFadyen shares the benefits of outsourcing your receivables and tips on getting started.

Credit Control is the NAFCU Services Preferred Partner for Consumer and Commercial Loan Recovery Services. More educational content, including a webinar, “Case Study: Tinker FCU and Outsourcing Receivables” is available here »

Ten Tips to Improve Your Vendor Management Program

August 5, 2013

Effective vendor management helps (1) improve your chances of passing a compliance audit and (2) ensure you’re getting the best service from your vendors. In this presentation from the 2013 NAFCU Annual Conference, Andy Vanderhoff explains what to look for when you evaluate your current program.

Quantivate is the NAFCU Services Preferred Partner for Vendor and Contract Management. More education content, including recordings from the “Ask the Professor” Vendor Management Curriculum, is available here »

Big Data and Smarter Analytics

August 5, 2013

Big data, business analytics, and visualization are more than just the latest technology trends—they represent real opportunities for credit unions. In this presentation from the 2013 NAFCU Annual Conference, David Wallace explains the business use fueling these trends and how credit unions can find their sweet spot.

The SAS Institute is the NAFCU Services Preferred Partner for Business Intelligence, Predictive Analytics Software & Risk Assessment. More educational content, including white papers and case studies, is available here »