November 22, 2013
With the tsunami of new regulations from NCUA and the
CFPB, getting good at compliance is becoming a key success factor for credit
unions. In this podcast and presentation from the 2013 NAFCU Annual Conference,
Toné Gibson explores how your credit union can develop a cost-effective
approach to strike a better balance between compliance and operational
efficiency. Through the utilization of three
methodologies – strategic development, process excellence, and performance
management – learn in detail how to reduce the cost of compliance.
Wolters Kluwer Financial Services is the NAFCU Services Preferred Partner for Consumer and Member Business Lending & Deposit Services. More educational resources and contact information are available at www.nafcu.org/wolterskluwer.
November 15, 2013
Consumers are willing to pay for services that they find either adds convenience or delivers value. In this podcast and presentation from the 2013 NAFCU Annual Conference, Dave Schneider, Brent Dixon, and Paul Muse discuss how to expand your credit unions credit and debit opportunities and explore innovative products that can help guide your future credit union operations, including new approaches to increasing penetration, activation, and usage of the fundamental card. Also, learn to leverage new payment options that will appeal to Gen Y consumers, including Internet PIN debit, PINless at the point of sale, and payments and delivery of service through mobile.
Discover Financial Services is the NAFCU Services Preferred Partner for Debit Card Programs and Debit Networks. More educational resources and contact information are available at http://www.nafcu.org/discover/.
November 15, 2013
Succession planning is the right people at the right time doing the right work. In this podcast and presentation from the 2013 NAFCU Annual Conference, Deedee and Peter discuss how you can develop a strategic organization successional plan to ensure the successful transition of key leadership for your credit union. This session covers an overview and best practices, levels and types planning, board evaluation, behind the scenes conversions, and the integration of board succession planning with CEO succession planning.
DDJ Myers is the NAFCU Services Preferred Partner for Leadership Training, Executive Search and Recruitment Services. More educational resources and contact information are available at www.nafcu.org/DDJMyers.
November 5, 2013
The retail financial services market is in a transformative
period where new stakeholders and business models are reshaping the
industry. Credit unions still have the
opportunity for retention and growth, but must continue to compete. In this
podcast held at the NAFCU 2013 Congressional Congress in September, you will
get an in-depth look at key market dynamics, including evolving financial
services models and regulatory impact; learn about emerging strategies and
their impact to credit unions, including EMV, prepaid, and mobile; and find out
how to prepare for the future.
November 4, 2013
The amount of member data is limitless and can be overwhelming. How can you dissect this data to make it more powerful and use it to your advantage? In this podcast from the 2013 NAFCU Annual Conference, Maria Del Amo, Steve Miller, and Trish Donahue explore how to develop a successful growth strategy using member data to deepen your credit union member relationships and improve your credit union’s revenue. Included is a list of 10 database marketing strategies and several successful case studies, including laser-focused retention, maximizing wallet share, new client development, and logical development.
November 4, 2013
A significant opportunity for you and your credit union is the scoring the “unscorables.” These unscorables are the 64 million U.S. consumers who have little or no credit history and are deemed unscorable by most traditional credit score models. You may be surprised who make up this group—many hold professional or skilled-labor jobs and own their own homes.
In this podcast and presentation from the 2013 NAFCU Annual Conference, Barrett Burns provides a comprehensive analysis of credit score models and discusses how your credit union can utilize them for member outreach and education. Learn about population segments that are hardest to target regardless of whether or not they have credit scores, find out what types of data are acceptable when evaluating unscorable consumers, and more.
VantageScore Solutions LLC is the NAFCU Services Preferred Partner for Credit Scoring.