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With the way that banks have been treating their customers, credit cards offer a unique opportunity for credit unions to shine. In this podcast we visit with Barney Moore, Vice President, Advisory Services for CMC to get a sneak peek into a presentation to be presented at the NAFCU Strategic Growth Conference coming up in March, on using portfolio analytics and marketing tools to grow your credit card business.

CMC is the NAFCU Services Corporation Preferred Partner for Credit Card Processing & Servicing Solutions for credit unions.

Contact: Mr. Barney Moore, Barney.Moore@CMCone.com; Web: www.cmcone.com/CreditUnions; Phone: 812-647-9637

Interviewer: David C. Frankil, President, NAFCU Services Corporation, dfrankil@nafcu.org, 703-842-2226

Show References: www.nafcu.org/cmc; www.nafcu.org/growth

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Members are the foundation of every credit union and it is important to reward your members in a meaningful way to help maintain satisfaction and loyalty, and to provide incentives for certain behavior. In this podcast we visit with Jim Purdy, from Bridge2 Solutions to discuss recent trends and best practices in implementing successful member rewards programs. We will explore the value, basic requirements, and success stories of best-in-class credit union rewards programs.

Bridge2 Solutions is the NAFCU Services Corporation Preferred Partner for Incentive, Member and Performance Rewards for Credit Unions.

Contact: Mr. Jim Purdy, EVP and Co-Founder, Bridge2 Solutions, jpurdy@bridge2solutions.com; Web: www.bridge2solutions.com; Phone: (352) 628-5444.

Interviewer: David C. Frankil, President, NAFCU Services Corporation, dfrankil@nafcu.org, 703-842-2226

Show References: www.nafcu.org/bridge2solutions

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To successfully plan and implement non-qualified retirement plans, there are key steps that you must first consider. In this podcast we visit with Jennifer Jackson, Senior Manager at Burns-Fazzi, Brock and Kirk Sherman, a partner with Sherman & Patterson, LTD, to explore the ins and outs of non-qualified retirement plans, including a look at what your peer credit unions are doing, proper steps to implement your plans, legal risks to consider, and vendor due diligence.

Burns-Fazzi, Brock is the NAFCU Services Corporation Preferred Partner for credit union Executive Benefits and Compensation Consulting Services.

Contacts: Ms. Jennifer Jackson, Senior Manager, Burns-Fazzi, Brock, jjackson@bfbbenefit.com; Web: www.bfbbenefit.com; Phone: 877-332-2265, x210

Mr. Kirk Sherman, Partner, Sherman & Patterson, LTD, ksherman@splawfirm.net; Web: www.splawfirm.net; Phone: 763-479-2699

Interviewer: David C. Frankil, President, NAFCU Services Corporation, dfrankil@nafcu.org, 703-842-2226

Show References: www.nafcu.org/bfb

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These days commercial real estate portfolios are more troublesome than ever. In this podcast we visit with Aharon Friedman, Partner at Wildwood Capital Group to discuss effective ways to minimize the damages that the commercial real estate market is causing your loan portfolio. We will explore the current state of the market, its effect on commercial real estate loans, and strategies for credit unions to take charge and mitigate negative effects of problem commercial real estate loans in their commercial real estate loan portfolios.

Wildwood Capital Group is the NAFCU Services Corporation Preferred Partner for Commercial Real Estate Services for credit unions.

Contact: Mr. Aharon Friedman, Partner, Wildwood Capital Group, afriedman@wildwoodcapitalgroup.com; Web: www.wildwoodcapitalgroup.com; Phone: 917-832-1500.

Interviewer: David C. Frankil, President, NAFCU Services Corporation, dfrankil@nafcu.org; Phone: 703-842-2226

Show References: www.nafcu.org/wildwood

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NAFCU Services is celebrating Hispanic Heritage Month by making available to NAFCU members a new Spanish language version of our first place credit union commercial. See more credit union commercials available free to NAFCU members at www.nafcu.org/video-ads.

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Listen to this recorded Annual Conference presentation from Peter Kulik, VP Product Management for Fifth Third Processing Solutions to find out what innovations are driving member services in the payments industry. Learn about changing ATM strategies, the impact that image-check clearing will have on the financial services industry and review the health of your debit and credit card portfolios.

Fifth Third Processing Solutions is a leader in the credit union payment industry as well as the NAFCU Services Corporation Preferred Partner for credit union ATM, Debit Card and Gateway Processing solutions.

Contact: Mr. Peter Kulik Peter.Kulik@53.com; Web: www.53.com, Phone: 716 565-180.

Interviewer: David C. Frankil, President, NAFCU Services Corporation, 703 842-2226, dfrankil@nafcu.org

Show References: www.nafcu.org/fifththird

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A major factor in managing a successful mortgage portfolion is an understanding of mortgage compliance. Listen to the popular NAFCU Annual Conference Session presented by Amy Downey, Senior Compliance Manager for Wolters Kluwer Financial Services, as she gives us an in-depth look at how to anyalyze compliance regulations in order to improve your mortgage strategy.

Wolters Kluwer Financial Services is the NAFCU Services Preferred Partner for Business Lending and Deposit Service Solutions for credit unions.

Contact: Ms. Pam Braland, Senior Compliance Manager, Wolters Kluwer Financial Services, pam.braland@wolterskluwerfs.com; Web: www.WoltersKluwerFS.com; Phone: 800-552-9410.

Interviewer: David C. Frankil, President, NAFCU Services Corporation, 703-842-2226, dfrankil@nafcu.org

Show References: www.nafcu.org/wkfs

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Credit union members are facing more economic uncertainty now than they have in many years, which has an effect on everything from their willingness to buy new homes and cars to their payment habits. In this podcast you will hear about a proverbial win-win solution, in which we can reduce members’ anxiety with payment assurance protection, while also generating fee income for the credit union. We interview John Gibbons, Managing Director for Securian Financial Group to learn the ins and outs of payment assurance, including the risks and indisputable benefits that this solution offers to credit unions and their members.

Securian is the NAFCU Services Corporation Preferred Partner for debt protection and credit insurance solutions for credit unions.

Contact: Mr. John Gibbons, Managing Director, Securian Financial Group, John.Gibbons@securian.com; Web: www.securian.com; Phone: 651-665-1494.

Interviewer: David C. Frankil, President, NAFCU Services Corporation, 703-842-2226, dfrankil@nafcu.org

Show References: www.nafcu.org/securian

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